Terrible practical experience. I gained the operate all-around fours days in a row. Customer support was Terrible. My rep could not even described what was taking place since she was to occupied having in my ear.
The business enterprise dealt with the problems within the criticism, but The customer possibly a) didn't accept the response, OR b) did not notify BBB as for their gratification.
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I am sorry to hear within your the latest trouble achieving an agent for services. Are you able to be sure to allow me to know somewhere around what time you are attempting to Get in touch with us so that we may well consider this?
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The enterprise resolved the issues within the complaint, but The buyer either a) did not accept the reaction, OR b) did not notify here BBB as for their pleasure.
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On december 29,2023 three:59pm est i dealt with a purchaser consultant a couple of loan i request i check with to talk with **** she said he was active i ask to talk with a supervisor she tells me there was no supervisor argued with me she was planning to hang up on me bring about i question to speak with a supervisor then she tranfer me to her Good friend that work with her identify ebony i informed her i wanted to discuss with a supervisor she begin she was gonna hang up on me also these rep was impolite disrespectful and be prejudice and bias i wanted simply call again January 4 **** to speak with a supervisor i communicate with ******* told almost everything website that come about she advise me that ******* put me on will not simply call and so they terminate my loan that i under no circumstances gave them permission to complete i told her I used to be about to file on the higher enterprise bureau exactly where company Workplace should know how folks they employ the service of handle a client in addition to there working with my personalized info in which it is going to issue alternatively this firm is secure instead of fraud.
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